24/7 towing in Tampa

If I could give this company zero stars, I would. There were no visible signs posted in the residential community where I was working indicating that parking on the street was prohibited. Within just minutes of parking, a tow truck had already hooked up my car. The homeowner I was providing services for even contacted me through her RING camera to inform me that my vehicle was being towed. The homeowner never received an email stating the change in the HOA, as this was never a rule before. I’ve been cleaning this home for 3 years and I have never been towed before… THAT’S BECAUSE THEIR EXCUSE IS BULLSHIT! The homeowner found the company and asked why I was towed? “You’re parked on the street, not answering any more questions, it’s $200.” THAT’S BECAUSE IT’S BULLSHIT! It’s extremely concerning that tow trucks appear to be waiting in residential areas to remove vehicles without warning, especially when there’s no posted signage to indicate any restriction. To make matters worse, when retrieving my vehicle, I was charged an additional $40 “hold” fee on top of the $200 tow charge, despite my car only being there for a few hours. The company also refused to provide an itemized invoice unless I went online to obtain it myself, and they only accept cash or CashApp as payment — which is highly unprofessional and questionable for a legitimate business. Overall, this company operates in a predatory and unethical manner, taking advantage of unsuspecting individuals without proper notice or transparency.

I had the most frustrating experience with this towing company, and I feel compelled to share it. First off, the phone operator was utterly useless. Every time I asked a basic question, all I got was that the manager would call me back. Seriously? Trying to waste time to up the charges much? You don’t even know where your own Zephyrhills office is located? I called at 2PM, and guess what? They never called me back. Meanwhile, they have the audacity to charge $100 per day for not picking up your vehicle. For anyone else in the same situation, I posted a photo showing the mostly hidden sign off 2100 Paul S Buchanan Highway Zephyrhills Fl. if your car is towed by this branch of the company. Just a heads up: you have to park by the gate and call them to come out and assist you. If they answer. This is extremely unprofessional, and I would advise others to stay away from this company.

Terrible! There's no management at the place of business, another business has to help you. My son just moved to an apartment place 2 months ago and didn't know there were multiple places to register your vehicle so he was towed. He tried telling the tow truck driver he was a tenant, even tried showing them his lease info but the driver didn't care. Said for him to contact them in the morning to get his car back. Apartment management claimed the company was nice and worked with people but that's a lie!!! One i had to go through hoops to even talk to a manager or someone who could help me. Second they said there was nothing they could do or would do because they don't change prices. It's been 10 hours and we are out over $225. Terrible business, don't care about people at all. Terrible business.

This is a weird review, because 813 didn't end up towing my car (I was on the side of 1-75 with a blown tire) because AAA *finally* got someone to come change the tire and follow me until I could get air in the spare, but I just wanted to take a minute to say both Frank and Dylan were terrific with me on the phone, and were bending over backwards to get to me right away. On top of that, they didn't give me a hard time when I canceled the call. I hope never to have to call them again, of course, but if I do get in a jam, I will!

Literally -10 stars. Customer service person was literally useless and HUNG UP on us trying to get information about this driver. Driver has taken 2 hours to come back after we told him the owner would be coming. It’s literally almost 1am and this driver it still driving on 275 to Land o Lakes when an ETA was less than an hour when we first called at 11pm. Price assessment Overpriced

I had an extremely concerning and unprofessional experience with 813 Towing early this morning. At 3:39 a.m. 03/09/2026 they towed my 2021 Jeep Wrangler Rubicon using a two-wheel tow with a dolly, which is not an appropriate or safe towing method for this vehicle. The manufacturer clearly states in the owner’s manual that this model must be transported on a flatbed tow truck only due to the design of the transfer case and four-wheel-drive system. Towing it any other way can cause serious mechanical damage to the drivetrain and related systems. What is even more concerning is that after reviewing previous Google reviews, I discovered there was a prior complaint from another Jeep owner stating their Jeep had also been towed improperly. This indicates that the company has already been made aware of the correct towing requirements for Jeep vehicles, yet they continue to use improper towing methods. Shows a clear disregard for proper procedures and for the potential damage that can be caused to a customer’s vehicle. When I went to retrieve my vehicle, the lot where it had been taken was behind a locked chain gate without an address marker for 725 14th Street Wimauma with no clearly visible address posted indicating the location. There was no office, no attendant, and no security present at the lot. When I arrived, the individual from the company was already inside the gated area, but the entire situation felt extremely unprofessional and unsafe. The person I encountered was a man in an unmarked van, wearing no company uniform and displaying no identification of any kind. As a woman retrieving my vehicle, this raised immediate concerns about safety and legitimacy. He asked for my driver’s license and my vehicle registration and took photos of both using his cell phone to upload the information into their system. This created serious privacy and security concerns, as my personal identification and vehicle documentation were being photographed with no visible credentials representing the company. I am extremely concerned the individual now has photographs of my driver’s license and my vehicle registration stored on a cell phone. Even if those photos are later deleted, modern devices typically store images in backups or cloud storage. The company only accepts payment in cash or through Cash App, no other standard form of payment, which is highly unusual for a legitimate business and raises additional concerns about transparency and accountability. Thankfully I had the means to pay but sympathize with any individual who may not have immediate funds to release their vehicle using a credit card and then would be charged escalated pricing. Another important point for consumers to know is that this company is not accredited with the Better Business Bureau, which further adds to the concerns about the level of professionalism and oversight associated with their operations. From start to finish, this experience demonstrated a complete lack of professionalism, safety protocols, transparency, and proper towing procedures. I strongly caution anyone against using this company. It is also extremely concerning that any HOA or property management association would contract with a towing company operating in this manner to enforce parking regulations. Because of the way my vehicle was improperly towed, I will now be taking my Jeep to the dealership for a full inspection to ensure that no mechanical damage occurred to the drivetrain or four-wheel-drive system. I have video from the yard I had to pick up my video but as to not violate that employees privacy, I refrained from posting it here. Overall, the entire experience—from the improper towing method to the unsafe and unprofessional vehicle retrieval process—reflects very poor business practices and a lack of regard for both customer safety and personal property. I would strongly warn others to avoid this company. I have video from the yard I had to pick up my video but as to not violate that employees privacy, I refrained from posting it here.